Privacy Policy

Company: Aventus Digital  |  Website: aventusdigital.co.uk  |  Contact: info@aventusdigital.co.uk  |  Last updated: 25 March 2026

1. Who We Are

This Privacy Policy explains how Aventus Digital (“we”, “us”, “our”) collects, uses and protects your personal data when you visit our website, use our services, or contact us. We are committed to protecting your privacy and handling your personal data in a fair, transparent and lawful way, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

• Business name: Aventus Digital
• Website: https://aventusdigital.co.uk
• Email: info@aventusdigital.co.uk
• Phone: +44 7768 387919

For the purposes of data protection law, Aventus Digital is the “data controller” of your personal data.

2. What Data We Collect

2.1 Data you provide to us directly

• Name and contact details (name, email address, phone number, business name, job title).
• Project details (information you provide about your website, business, goals and requirements).
• Billing details (invoices, payment records, company registration and VAT numbers if applicable).
• Messages and correspondence (emails, contact form submissions, live chat messages, call notes).

2.2 Data we collect automatically

• Usage data (pages visited, time on page, clicks, referring URL).
• Device and technical data (IP address, browser type and version, operating system, device type).
• Cookie data and similar identifiers (see Cookies section below).

This data is typically collected via analytics and tracking tools such as Google Analytics 4 and similar technologies, and only when you have consented to non-essential cookies.

2.3 Data from third parties

• Referral partners or platforms that introduce you to us.
• Review platforms (Google, Fiverr) when you leave public reviews about our services.
• Payment providers or invoicing tools we use to process payments and manage accounts.

3. How We Use Your Personal Data

We use your personal data for the following purposes:

• To respond to enquiries and provide quotes for our services.
• To deliver and manage web design, development, SEO and related services you have requested.
• To manage our relationship with you (including project updates, support, invoicing and contract administration).
• To send important service messages (such as changes to terms, policies or service status).
• To maintain our business records and comply with legal, tax and accounting obligations.
• To monitor and improve our website, services and marketing based on aggregated analytics data.
• To ask for your feedback or invite you to leave a review or testimonial.
• To protect our business, website and users from fraud, abuse and security threats.

We only use your personal data when we have a lawful basis to do so.

4. Legal Bases for Processing (UK GDPR)

• Contract. Where processing is necessary to enter into or perform a contract with you (providing a quote, delivering a project, or managing an ongoing service).
• Legitimate interests. Where processing is necessary for our legitimate business interests (responding to enquiries, improving our services, preventing fraud), and these interests are not overridden by your rights and freedoms.
• Legal obligation. Where we need to comply with legal or regulatory requirements (tax and accounting rules).
• Consent. Where you have given clear consent for a specific purpose (marketing emails, certain cookies). You can withdraw consent at any time.

5. How Long We Keep Your Data

We retain personal data only for as long as necessary for the purposes it was collected:

• Enquiry data. Typically up to 12 to 24 months after your last interaction with us, unless you become a client.
• Client and project data. For the duration of our relationship and then for up to 6 to 7 years afterwards, to comply with tax, accounting and contractual obligations.
• Marketing data. Until you opt out or withdraw consent, or after a reasonable period of inactivity.

When data is no longer needed, we will securely delete or anonymise it.

6. Who We Share Your Data With

Aventus Digital does not sell your personal data to any third party under any circumstances.

We may share your personal data with:

• Service providers and subcontractors who help us deliver our services (design and development professionals, hosting providers, email service providers, project management tools, analytics services).
• Payment and invoicing platforms we use to process payments and manage our accounts.
• Professional advisers such as accountants, legal advisers or insurance providers, where necessary.
• Regulators, law enforcement or authorities where required by law or to protect our rights.

These third parties are only allowed to process your data on our instructions and must keep it confidential and secure.

7. International Transfers

Some of our team members and service providers may be located outside the UK and EEA. Where personal data is transferred internationally, we will:

• Ensure appropriate safeguards are in place (such as standard contractual clauses or equivalent safeguards).
• Take reasonable steps to ensure your data remains protected in line with UK GDPR requirements.

You can contact us for more information about international transfers relevant to your data.

8. How We Protect Your Data

We take appropriate technical and organisational measures to protect your personal data:

• Using secure systems and reputable service providers.
• Limiting access to personal data to only those who need it.
• Protecting devices and accounts with passwords and other security measures.
• Regularly reviewing our security practices and tools.

However, no system can be completely secure, and you share information with us at your own risk.

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Make the website function correctly.
• Remember your preferences.
• Analyse traffic and usage to improve our content and services.
• Support certain marketing or remarketing activities.

When you first visit our website, a cookie consent banner appears asking for your permission for non-essential cookies. Strictly necessary cookies are always on; functional, analytics and marketing cookies are off by default until you choose to accept them.

You can change your choice at any time using the cookie settings button in the bottom-left corner of any page, or by clearing your browser cookies.

10. Marketing Communications

We may send you marketing communications if:

• You have specifically requested them, or
• You are an existing client or contact and we have a legitimate interest in telling you about related services that may be relevant to you.

You can opt out at any time by:

• Clicking the “unsubscribe” link in our emails, or
• Contacting us directly at info@aventusdigital.co.uk and asking to be removed from our marketing list.

Opting out of marketing does not affect essential service messages (project updates or invoices).

11. Your Data Protection Rights

Under UK data protection law, you have the following rights in relation to your personal data:

• Right of access. To request a copy of the personal data we hold about you.
• Right to rectification. To have any inaccurate or incomplete data corrected.
• Right to erasure. To ask us to delete your personal data in certain circumstances.
• Right to restrict processing. To ask us to restrict how we use your data in certain circumstances.
• Right to data portability. To request that we transfer your data to you or another organisation in a structured, commonly used format (where applicable).
• Right to object. To object to our processing of your data where we rely on legitimate interests or where we process data for direct marketing.
• Right to withdraw consent. Where we rely on consent, you can withdraw it at any time.

To exercise any of these rights, please contact us at info@aventusdigital.co.uk. We may need to verify your identity before responding.

12. Complaints

If you have concerns about how we handle your personal data, please contact us first so we can try to resolve the issue.

You also have the right to lodge a complaint with the UK supervisory authority:

• Authority: Information Commissioner’s Office (ICO)
• Website: https://www.ico.org.uk
• Phone: 0303 123 1113

13. Third-Party Links

Our website may contain links to other websites or services. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to read their privacy policies before providing any personal data.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or how we process personal data. The updated version will be posted on this page with a revised “Last updated” date.

15. How to Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

• Aventus Digital
• Website: https://aventusdigital.co.uk
• Email: info@aventusdigital.co.uk
• Phone: +44 7768 387919